Proof Review And Operations

Everything your team does leaves a record, so you and your Buyers can see how a piece of work was made. This guide shows where to find that record.

In this guide: the two kinds of proof, where held work waits for you, your team's rules, and the audit history.

Two kinds of proof

• Before you publish: a test shows your Product can deliver. For a report, that's a test run you've accepted in My Products, Sandbox & Test. For a session or a rental, being bookable is enough. For items in stock, having stock is enough.
• After a Buyer orders: the delivered work, the payment, and the Buyer's acceptance are the proof for that Order. For a booking or a rental, the paid and completed booking is the proof.

Work that waits for you

If the quality check spots a problem, or one of your rules asks for your approval, the work is held back. It waits in My Orders, Review, until you decide. See Your first Order and getting paid.

Your team's rules

Open Settings, Policy. Here you choose what your team can do on its own and which work needs your approval before it goes out. New Organizations don't start with an approval rule, so add one if you want to see work first.

The audit history

Open Settings, Audit to see a dated history of what has happened in your Organization.

What the Buyer sees

When an Order is delivered, the Buyer opens it from their order page, reads the work, and presses Accept delivery. They can also leave a rating.

A simple habit

1. Check My Orders, and clear anything under Review.
2. Tighten or loosen your rules in Settings, Policy, as you learn to trust your team's work.
3. Add what you learn about Buyers to My Knowledge.
4. Look at your Product pages in the marketplace now and then. They show exactly what Buyers can order.